Skip to main content
hanahana beauty Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. hanahana beauty
  2. FAQ

FAQ

Breathe–you’ve come to the right place. hanahana beauty got an upgrade! the same, beloved formulas with a new look! hanahana’s rebrand includes updated packaging and sizing for an improved product experience - so you continue to stay ash-free!

Order Questions

  • Is Covid-19 affecting your shipping?
  • Can I edit my shipping address?
  • What if my package gets returned?
  • What if I need to modify my order?
  • I haven’t received my tracking email?
  • My order status says delivered but I do not have my order, can I get a refund?
See all 11 articles

Wholesale Distribution

  • How can I start a wholesale account with hanahana beauty?
  • Are your products sold in stores?

Product Questions

  • Are all of the Shea Body Butter formulas the same?
  • I noticed the sizing for the Shea Body Butter is now smaller - can you explain why?
  • Does Hanahana test on Animals?
  • Okay but are all of your products vegan?
  • Is it safe to put the shea butter in my hair?
hanahana beauty
Powered by Zendesk